Refund policy

Refunds & Exchanges

Thank you for your interest in my products. Due to the handmade nature of my items, I do not offer returns or exchanges.

If your item arrives damaged, please contact me at glitterluxebybri@gmail.com within 72 hours of delivery. Your email must include:

• Your order number

• A description of the issue

• Clear photos showing the damage

Each case will be reviewed individually. If the damage is verified, a replacement or refund may be issued at my discretion.

Items that are not deemed damaged are not eligible for refunds or replacements.